Guardian Knowledge Base Article Management Screencast

by | Jan 28, 2010 | Uncategorized

Jim Cahill

Chief Blogger, Editor

Here’s Guardian screencast number 3 from Emerson’s Buddy Ilao, a member of Emerson’s SureService team. Buddy demonstrates how you can manage the knowledge base articles (KBAs) relevant for the versions of software and firmware in your automation and asset management systems. He describes the 6:40 screencast:

Guardian Knowledge Base Article Summary
The KBA dashboard tile addresses the issue of searching through all the published KBAs and determining which articles are applicable to a specific DeltaV system.

By being a Guardian subscriber, KBAs in this tile are already matched to the system selected, thus, risks are immediately mitigated by saving customers time in viewing and managing these documents. Links to the KBA and the nodes where that KBA is applicable to are conveniently located in the executive summary.

Near the end of the screencast, Buddy shows how Google search is incorporated and can be refined with checkbox selections for different life cycle areas including installation, configuration, operation, and maintenance. All and all, another informational, succinct screencast. Thanks, Buddy!

Submit a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Submit a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Subscribe for Updates

Follow Us

We invite you to follow us on Facebook, LinkedIn, Twitter and YouTube to keep up to date on all the latest news, events and innovations to help you take on and solve your toughest challenges.

Want to re-purpose, reuse or translate content?

Please do, Just link back to the post and send us a quick note so we can share your work. Thanks!

Our Global Community

Emerson Exchange 365

The opinions expressed here are the personal opinions of the authors. Content published here is not read or approved by Emerson before it is posted and does not necessarily represent the views and opinions of Emerson.