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Posts Tagged ‘screencast’

Automatic Delivery of Hotfixes, Operating System and Antivirus Updates

Posted in Guardian, Screencast on Tuesday, February 16th, 2010. No comments yet
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Emerson’s Buddy Ilao, a member of the SureService support team, offers up another screencast on the Guardian service. Today’s screencast provides an overview of a new Guardian Support Update Delivery capability. The new Guardian Support Update Delivery capability in Guardian addresses the tedious manual downloading of updates, including DeltaV hotfixes, Microsoft OS Security Updates and […]

Guardian Knowledge Base Article Management Screencast

Posted in Guardian, Screencast on Thursday, January 28th, 2010. No comments yet
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Here’s Guardian screencast number 3 from Emerson’s Buddy Ilao, a member of Emerson’s SureService team. Buddy demonstrates how you can manage the knowledge base articles (KBAs) relevant for the versions of software and firmware in your automation and asset management systems. He describes the 6:40 screencast: The KBA dashboard tile addresses the issue of searching […]

Feeding that Inner Geek

Posted in Miscellaneous on Friday, December 14th, 2007. No comments yet
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As much as I enjoy finding stories to share about Emerson’s experts in action, I also enjoy reaching that part of the year where it’s time to use up unused vacation, unplug from the day-to-day, and spend time with family and friends. As such, this could well be the final post for 2007. I won’t […]