Communities to Find Answers and Solve Problems

by | Mar 16, 2010 | Measurement Instrumentation


In our world where email inboxes and sent items folders overflow with both spam and valuable information, it grows harder to find what we need. The trend to rely on our professional networks to find answers and solve problems continues to grow.

In my role at the surface of the Emerson organization, I subscribe to many of the automation communities in LinkedIn to get a feeling for the issues being discussed and how Emerson experts might help. Some of the ones I follow include:

It’s not an all-inclusive list, just some I follow and ones in which I receive daily summary emails. These groups have varying degrees of participation and mostly are not being led by active, focused community managers.

From an automation supplier-led community standpoint, the Micro Motion Community is a good example. The community has grown to 763 members, has connected 1742 friendship bonds, has 275 posts with 124 comments, includes 6 videos, and mentions 21 events to date. The community has strong support from the Micro Motion organization and is led by online marketing manager, Mike Tongwarin.

Mike has posted two of the videos, Micro Motion Launches Online Community and Micro Motion SMART Meter Verification. The latest smart meter verification video is hosted in YouTube but also viewable within the community. I imagine more will continue to be added over time.

The community also has a blog area where community members have posted a few blogs. Some of these posts include Greenhouse Gas compliance, Vapor Recovery, and a kickoff Let’s get started! post.

As with most communities, growth occurs over time if the people who visit find value and share the site with their peers. It boils down to whether the particular community helps find answers and solve problems more quickly than by other means.

I know that Mike and the team are committed to add the necessary energy into the Micro Motion Community to make sure the experience for those who visit is indeed valuable. I also look forward to sharing more on-line communities around Emerson Process Management as they bloom.


Popular Posts


Related Posts

Follow Us

We invite you to follow us on Facebook, LinkedIn, Twitter and YouTube to stay up to date on the latest news, events and innovations that will help you face and solve your toughest challenges.

Do you want to reuse or translate content?

Just post a link to the entry and send us a quick note so we can share your work. Thank you very much.

Our Global Community

Emerson Exchange 365

The opinions expressed here are the personal opinions of the authors. Content published here is not read or approved by Emerson before it is posted and does not necessarily represent the views and opinions of Emerson.

PHP Code Snippets Powered By :